Delivery method

Contents

1. GLS

With GLS you can have the parcel delivered to a neighbour's house, by giving a mandate to a trusted third party to receive the parcel on your behalf (concierge, friend, etc.). Or to have your order delivered to another address (work, holiday, second home, etc.).

a. GLS Chez Vous +

(Free shipping from €149)

  • Delivery time: 2 working days.
  • Country(ies) concerned: Metropolitan France, Monaco,
  • Package delivery: €6.00

Delivery by appointment by SMS or via the Recipients' Area. With GLS Chez vous Plus, you choose the delivery date by text message. As soon as your parcel leaves, you will receive a text message allowing you to choose the day and time. You must reply by following the instructions in the text message before 11pm (price of a standard text message) and, in the event of an error or unforeseen event, go to https://gls-group.com/FR/fr/suivi-colis/ for more choices. On the day of delivery, you will receive another text message reminding you of the scheduled time slot.

b. GLS Relay

(Free shipping from €149)

  • Delivery time: 2 working days.
  • Country(ies) concerned: Metropolitan France, Monaco,
  • For the rest Delivery at a flat rate: €5.90

1Point Relais®, one of the approved retailers in the Mondial Relay network. Automatic text message/email sent as soon as the parcel is received at the selected relay point. Parcel available for up to 9 days.

Your parcel can be picked up at your pick-up point against a signature and presentation of an identity document. Another person of your choice can also collect the parcel. This person must present their identity card and that of the recipient. If the parcel is for a company, a Kbis extract is also required. The parcel is delivered against a signature.
A preparation time of 24 hours is necessary, plus 48 hours to ship your parcel. (The deadline is in working days)

You can follow the progress of the delivery by clicking on the "My account" section of our website or by logging on directly to https://gls-group.com/FR/fr/suivi-colis/

c. GLS Europe

(Free delivery from 269 euros except for the United Kingdom and zones 4 and 5)

PLEASE NOTE: we cannot deliver to the following destinations:

    • Great Britain: Jersey Island, Guernsey Islands, Isle of Man, Ireland
    • Switzerland: Büsingen, CERN
    • Germany: Helgoland
    • Spain: Canary Islands, Ceuta, Melilla
    • Italy: Campione d'Italia, Livigno, San marino, Vatican City
  • Delivery countries: Germany, Belgium, Luxembourg, Netherlands, Austria, Spain, Italy, Croatia, Denmark, Estonia, Hungary, Latvia, Lithuania, Poland, Portugal, Czech Republic, Slovakia, Slovenia, Sweden, Greece, Finland, Bulgaria, Romania
  • Package delivery: €8,325 excluding VAT + VAT in the country of delivery
  • Delivery Zone 1 (Germany, Belgium, Luxembourg, Netherlands)
  • Delivery time: 2 to 4 working days.
  • Package delivery: €8,325 excluding VAT + VAT in the country of delivery
  • Delivery Zone 2 (Denmark, Spain, Hungary, Italy, Poland, Portugal, Czech Republic, Slovakia)
  • Delivery times: 3 to 5 working days.
  • Package delivery: €8,325 excluding VAT + VAT in the country of delivery
  • Delivery Zone 3 (Austria)
  • Delivery time: 5 to 6 working days.
  • Package delivery: €31,667 + VAT in the country of delivery
  • Delivery Zone 4 (Bulgarie, Croatie, Estonie Finlande, Lettonie, Lituanie, Roumanie, Slovénie)
  • Package delivery: €31,667 + VAT in the country of delivery
  • Delivery Zone 5 (Chypre, Grèce)

Your parcel will be delivered to your home or workplace against a signature. A 24-hour preparation time is required.

We advise you to schedule the delivery on a day that you will be at home. Are you nevertheless out when the GLS courier comes to your door? Don't panic! You will find a notice in your letterbox or at your door. This includes the telephone number of your GLS centre. Simply contact them to arrange a delivery date.
Are you also absent on the second visit? Then contact the GLS carrier within 7 days. Forgot to contact GLS After 7 days, the carrier returns the package to our warehouse.

Thanks to our information solutions, you can control your shipments and have seamless access to the step-by-step tracking of your parcels and their proof of delivery on https://gls-group.com/FR/fr/suivi-colis/ or in the "My account" section of our website

2. DPD

With GLS you can have the parcel delivered to a neighbour's house, by giving a mandate to a trusted third party to receive the parcel on your behalf (concierge, friend, etc.). Or to have your order delivered to another address (work, holiday, second home, etc.).

a. DPD Predict

  • Delivery time: 2 working days.
  • Country(ies) concerned: Metropolitan France, Monaco,
  • Package delivery: €9.90

Predict delivery by appointment within a 3-hour time slot Interaction by SMS or via the Recipient Area. Choice of 10 delivery dates between 8am and 6.30pm. With the Predict solution, you choose the delivery date by text message. As soon as your parcel leaves, you'll receive a text message allowing you to choose the day and time. You must reply by following the instructions in the text message before 11pm (price of a standard text message) and, if you make a mistake or something unforeseen happens, go to www.dpd.fr for more options. On the day of delivery, you will receive another text message reminding you of the scheduled time slot.

b. DPD Pickup

  • Delivery time: 2 working days.
  • Country(ies) concerned: Metropolitan France, Monaco,
  • For the rest Delivery at a flat rate: €7.99

No. 1 network in France with over 5,000 delivery points. Automatic text message/email sent as soon as the parcel is received at the selected delivery point. Parcel available for up to 9 days.

l available for up to 9 days. Your parcel will be delivered to your chosen pick-up point, subject to signature and presentation of proof of identity. Another person of your choice can also collect the parcel. This person must present their identity card and that of the recipient. If the parcel is for a company, a Kbis extract is also required. The parcel is delivered against a signature.
A preparation time of 24 hours is necessary, plus 48 hours to ship your parcel. (The deadline is in working days)

You can track the progress of your delivery by clicking on "My account" on our website or by logging on directly to www.dpd.fr.

c. DPD Europe

PLEASE NOTE: we cannot deliver to the following destinations:

    • Great Britain: Jersey Island, Guernsey Islands, Isle of Man, Ireland
    • Switzerland: Büsingen, CERN
    • Germany: Helgoland
    • Spain: Canary Islands, Ceuta, Melilla
    • Italy: Campione d'Italia, Livigno, San marino, Vatican City
  • Delivery countries: Germany, Belgium, Luxembourg, Netherlands, Austria, Spain, Italy, Croatia, Denmark, Estonia, Hungary, Latvia, Lithuania, Poland, Portugal, Czech Republic, Slovakia, Slovenia, Sweden, Greece, Finland, Bulgaria, Romania
  • Package delivery€25 excluding VAT + VAT in the country of delivery
  • Delivery Zone 1 (Germany, Belgium, Luxembourg, Netherlands)
  • Delivery time: 2 to 4 working days.
  • Package delivery: €30,833 plus VAT in the country of delivery
  • Delivery Zone 2 (Denmark, Spain, Hungary, Italy, Poland, Portugal, Czech Republic, Slovakia)
  • Delivery times: 3 to 5 working days.
  • Package delivery: €40,833 plus VAT in the country of delivery
  • Delivery Zone 3 (Austria)
  • Delivery time: 5 to 6 working days.
  • Package delivery: €41,667 excluding VAT + VAT in the country of delivery
  • Delivery Zone 4 (Bulgarie, Croatie, Estonie Finlande, Lettonie, Lituanie, Roumanie, Slovénie)
  • Package delivery: €41,667 excluding VAT + VAT in the country of delivery
  • Delivery Zone 5 (Chypre, Grèce)

Your parcel will be delivered to your home or workplace against a signature. A 24-hour preparation time is required.

We advise you to schedule the delivery on a day that you will be at home. Are you nevertheless out when the DPD courier comes to your door? Don't panic! You will find a notice in your letterbox or at your door. This includes the telephone number of your DPD centre. Simply contact them to arrange a delivery date.
Are you also absent on the second visit? Then contact the DPD carrier within 7 days. Forgot to contact DPD After 7 days, the carrier returns the package to our warehouse.

Thanks to our information solutions, you can control your shipments and have seamless access to the step-by-step tracking of your parcels and their proof of delivery on www.dpd.fr or in the "My account" section of our website

3.Colissimo

a. Colissimo France

  • Country of delivery: France Corsica, Metropolitan France, Monaco, Andorra
  • Delivery time: 3 working days.
  • Package delivery: €19.90

We advise you to schedule the delivery on a day that you will be at home. If you are nevertheless absent at the time of delivery. Don't panic!
You will find a notice in your letterbox or at your door. This includes the telephone number of the centre concerned. Simply contact them to arrange a delivery date.

You can also contact colissimo to make an appointment for a second delivery.
You are also absent on the second visit. Then contact the colissimo carrier within 15 days. You forgot to contact colissimo. After 7 days, the carrier returns the package to our warehouse.

You can follow the progress of the delivery by clicking on the "My account" section of our website or by clicking directly on this link https://www.laposte.fr/particulier/outils/suivre-vos-envois.

b. Colissimo UK & Switzerland

  • Delivery time: 6 to 7 working days.
  • Package delivery Switzerland : €30.00 
  • Delivery time: 5 to 6 working days.
  • Package delivery UK : €25.00 

Your parcel will be delivered to your home or workplace against a signature. A 24-hour preparation time is required.

We advise you to schedule the delivery on a day that you will be at home. Are you nevertheless out when the delivery person comes to your door? Don't panic!
You will find a note in your letterbox or on your door, with the telephone number of your centre. A new delivery will take place the next day. You can also contact the carrier to make an appointment for a second visit.
Are you also absent on the second visit? Then contact the carrier within 15 days. Forgot to contact the carrier? 7 days later, the carrier will return the package to our warehouse.

You can follow the progress of the delivery by clicking on the "My account" section of our website or by clicking directly on this link https://www.laposte.fr/particulier/outils/suivre-vos-envois.

4.Click & collect

Click & collect

  • Country(ies) concerned: All countries
  • Package delivery: €0.00

The product is available upon receipt of payment if the item is in stock, otherwise within 2 working days.
You will receive an email to let you know that your order is ready and that you can collect it in the shop.

Easygliss 1 bis rue Edouard Belin 25000 Besançon FRANCE Telephone : +33 (0)9 81 37 48 13