Check the external condition of the package before signing the delivery note. If the package is damaged, open it and check the contents before signing.

If the products are missing or damaged, you must refuse the delivery and express precise reservations on the carrier's slip.

Example:

Damaged package, a product….  missing or a product…. damaged - delivery not accepted.

PLEASE NOTE : If you accept the parcel, we remind you that no dispute can be considered if the delivery is accepted without reservation with the carrier.
The reservation of the type "subject to unpacking" has no legal value. Your reservation must be specific: "package received is damaged, a product reference is …. missing. These details are necessary to exchange the product(s).  You should keep a copy or a photo of the delivery note indicating your remarks or fill in a blank sheet of paper, signed by yourself and the carrier, listing the precise reservations.