If a product has a manufacturing flaw, what is the procedure to follow?

Go to your customer space 

1. Access your order history

2. Select the order containing the product to be returned

3. Select the product(s) you wish to return by ticking the box next to their name(s).

4. Add an explanation, so that we understand the reason for the return.

Once you have filled in the form, click on"return an item", and send us the request.

We shall process your return requests within 48 hours of receiving it.