We will refund you within 14 working days of the returned goods being expedited to stock. We will send you an email to inform you that your refund has been processed by cheque, bank transfer, credit card or PayPal (depending on the payment method you used to order your items).

Go to your customer space 

1. View your order history

2. Select the order containing the product to be returned

3. Select the product(s) you wish to return by ticking the box next to their name(s).

4. Add an explanation, so that we understand the reason for the return.

Once you have completed the form, click on "Product return", and the request will be sent to us.

We shall process your return request within 48 hours of receiving it.

Only items returned in new condition for new equipment or unused for used equipment and in their original packaging will be accepted.

Please note : The right of withdrawal does not apply to products that have been subjected to the assembly of bindings tailor-made to the customer's shoe size and involving a customisation of the product (Article 121-20-2).